Effective Date: November 21, 2025

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Pointed Services, Inc. (“we,” “us,” or “our”) values your privacy. We do not share customer opt-in information, including phone numbers or consent records, with any affiliates or third parties for marketing, promotional, or unrelated purposes. All text messaging originator opt-in data is kept strictly confidential.

Information We Collect

We collect limited information to deliver and improve our services.

1. Personal Information

We may collect:

  • Name, email address, and phone number

  • Company name, website, or business details (if applicable)

  • Project information or service requests provided voluntarily through forms, calls, or emails

2. Non-Personal Information

  • IP address, browser type, and device information

  • Website analytics (traffic, engagement, and performance metrics)

  • Cookies and tracking data to enhance user experience

How We Use Your Information

We use your information to:

  • Provide and manage marketing, design, or digital services you’ve requested

  • Communicate about inquiries, proposals, or active projects

  • Send relevant updates, newsletters, or service reminders (only with consent)

  • Improve website performance and customer experience

  • Ensure compliance, fraud prevention, and data security

SMS Messaging & Compliance

By opting in, you consent to receive SMS communications related to your projects, appointments, or updates.

  • You can opt out at any time by replying “STOP”.

  • You will receive confirmation and no further messages unless you re-opt in.

  • Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Information Sharing & Disclosure

We do not sell, rent, or trade your personal data.
We may share limited information with:

  • Trusted vendors who help us operate our business (e.g., payment processors, CRM platforms, hosting providers)

  • Legal authorities if required by law or to protect our rights and safety

All third-party service providers are required to maintain the confidentiality and security of your information.

Data Security

We implement industry-standard security measures to protect your data, including encryption, secure access controls, and regular system monitoring. However, no method of internet transmission or storage is 100% secure.

Cookies & Tracking Technologies

We may use cookies or similar tools to:

  • Improve website functionality

  • Remember user preferences

  • Analyze site usage and performance

You can disable cookies in your browser settings, though certain features may not function properly.

Email Marketing & Communication Preferences

By subscribing to our email list, you consent to receive updates, offers, and insights related to marketing and business growth. You can unsubscribe at any time using the link in the footer of our emails.

Your Rights Under the CCPA (California Consumer Privacy Act)

If you are a California resident, you have the right to:

  • Know what personal data we collect and how it’s used

  • Request deletion of your data

  • Opt out of any sale of your personal information (note: we do not sell data)

  • Non-discrimination for exercising privacy rights

To exercise your rights, please contact us using the information below.

Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from minors.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Effective Date.”

Contact Us

If you have questions, concerns, or data requests regarding this Privacy Policy, please contact us:

Pointed Services, Inc.
Email: info@pointedservices.com
Phone: 760-396-8029
Address: PO Box 2258, Palm Desert, CA 92261